+++ 2019 +++

Complaint Form

NOTICE: The Code Compliance Specialist position is currently vacant and in the process of being filled. During this transition, the City is continuing to receive and log complaints; however, response times may be delayed. 

If your concern involves an immediate threat to public health, safety or property, please contact 911 or the appropriate emergency service provider.  For non-emergency code compliance matters, your complaint or inquiry will be retained and reviewed as staffing resources become available.

Complete the following information to submit a complaint to the City Code Enforcement Officer. For questions or additional information, contact:

Community Development Department
1095 Duane Street, Astoria OR 97103
503-338-5183
503-338-6538 fax

Street/Site Address of Complaint: REQUIRED

Your Name: REQUIRED

Address: REQUIRED

City:

State:

Zip:

Email Address: REQUIRED

Phone: REQUIRED

Complaint Type (check all that apply)

Complaint or explanation of issue, please be specific: REQUIRED

Are there any known dangerous conditions on site? Please explain: dog, hazard, hole, etc.: REQUIRED

Do you have any photos or documents to share?

 

Questions? email codecompliance@astoria.gov

 

FAQs

Complaint Confidentiality

Enforcement records are public; however, the identity of a complainant is exempt from disclosure under Oregon public records law (“information submitted in confidence”).

The City will only disclose a complainant’s identity if required by a valid court order or if the individual is a necessary witness in an enforcement case. Records that do not identify the complainant may be released.

What We Do Not Enforce

The City does not intervene in private civil matters, including:

  • Boundary, fence, or property line disputes
  • Tree or vegetation encroachment
  • Drainage or grading conflicts between private properties
  • Other disputes that do not affect public health or safety

When appropriate, staff will provide available resources or referrals.

Correcting Violations

Most violations are handled through voluntary compliance. Responsible parties are typically given a reasonable timeframe to correct the issue.

If compliance is not achieved, the City may take formal enforcement action.

Landlord-Tenant Disputes

Disputes between a landlord and tenant are a civil matter in which the City of Astoria cannot become involved. Tenants should obtain legal counsel if they believe their tenant rights are being violated. For assistance, go to Oregon Law Help Website (opens in new tab) or call 503-648-7723.

Community Resources

For additional assistance and services:

Clatsop County Community Resources
https://www.clatsopcounty.gov/county/page/community-resources (opens in new tab)

Household Hazardous Waste Collection
Clatsop County Environmental Health hosts free collection events for certain household hazardous wastes.

Location: 1780 Williamsport Road, Astoria
(next to the Recology transfer station)

Welfare Check
If you are concerned about someone's safety, please contact Astoria Police Department's non-emergency dispatch at 503-325-4411 to request a welfare check.

Other Helpful Resources
City of Astoria Helpful Resources (opens in new tab)

Astoria Police Programs and Forms
https://www.astoria.gov/APD_Forms.aspx (opens in new tab)